***REFUND ONLY FOR POSTPONED AND CANCELLED EVENTS***
The Refund is ONLY for Patrons/Customers who purchased their ticket(s) from Ticketpro Malaysia and its authorised outlets.
Customers / Patrons who purchased their ticket(s) direct from the Concert Organiser, should contact them direct for refund.
Payment made by Credit Card or PayPal will be refunded by contra to the same Credit Card or PayPal Account.
Payment made by Cash will be refunded by bank-in to the given Local Bank Account.
Kindly download and fill in the attached file below. Kindly email the completed form to firstname.lastname@example.org